Shopping with WWLD
Everything you need to know before, during, and after your purchase.
-
Last Updated: August 1, 2026
Your privacy matters to us. We believe you should understand what information we collect, why we need it, and how it is used when you shop with WWLD Life.
Information We Collect
When you place an order, contact us, or use our website, we may receive information such as your name, email address, billing and shipping address, telephone number, order details, and information you choose to provide when contacting us.Our website platform may also automatically collect basic technical information, such as your device or browser type, IP address, pages visited, and information about how the website is used.
How We Use Your Information
We use your information as reasonably necessary to:Process and fulfill your order
Communicate with you about your purchase
Provide shipping and tracking information
Respond to questions or concerns
Help resolve problems with an order
Operate and improve our website
Prevent fraud and maintain website security
Meet applicable legal, tax, and business-record requirements
Who We Share Information With
We share information only when reasonably necessary to operate WWLD Life and provide the products or services you've requested.This may include companies that provide website hosting and ecommerce services, payment processing, product production and fulfillment, and shipping or delivery.
For example, a fulfillment or shipping provider may need your name and address in order to deliver your purchase.
WWLD Life does not sell your personal information.
Payments
Payments are processed through secure third-party payment services available through our ecommerce platform. WWLD Life does not directly store your complete credit or debit card information.Contacting WWLD
If you contact us through our website or by email, we use the information you provide to respond to your question or concern.At this time, submitting a contact form does not automatically enroll you in a WWLD marketing or promotional mailing list.
If we offer an email mailing list or promotional emails in the future, customers will be given an appropriate way to sign up or provide consent.
Cookies & Website Technology
Our website is built on Squarespace, which may use cookies and similar technologies needed for functions such as website security, shopping carts, checkout, and basic website operation and performance.We have not intentionally added separate advertising pixels or third-party marketing tracking tools at this time.
You can control or disable certain cookies through your browser settings, although doing so may affect how some parts of the website work.
Protecting Your Information
We use reasonable measures, along with the security features provided by our website, payment, and other service providers, to help protect customer information.No website or method of electronic transmission can guarantee complete security.
Your Choices
If you have a question about information you've provided to WWLD Life or believe something needs to be corrected, please contact us. We will make reasonable efforts to address your request, subject to information we may need to retain for transactions, taxes, legal requirements, fraud prevention, or other legitimate business purposes.Questions About Your Privacy?
Please email hello@wwldlife.com or use the contact form on our website. We aim to respond within 24–48 business hours. -
Last Updated: August 1, 2026
Welcome to WWLD Life. By using our website or placing an order, you agree to the terms below. We’ve tried to keep them straightforward and easy to understand.
Orders & Purchases
Please review your order carefully before submitting it, including product selection, size, color, quantity, and shipping address. Because many of our products are made or prepared for you after an order is placed, orders generally cannot be changed or canceled once they have been submitted.We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or product errors, payment issues, or product unavailability. If WWLD Life cancels an order after payment has been collected, the applicable amount will be refunded.
If you notice a problem after submitting your order, please contact us as soon as possible. Although we cannot guarantee that an order can be changed or canceled once submitted, we will always let you know if there is anything we are able to do.
Product Information
We do our best to provide clear and accurate product descriptions, photographs, sizing information, and other details to help you make an informed purchase. Colors and appearance may vary slightly depending on your screen, device settings, manufacturing process, or other factors.Please review the information provided for a product before ordering. If you have a question about an item, you are always welcome to contact us before making your purchase.
Pricing & Payment
Prices are shown in U.S. dollars and may change without notice. Applicable taxes and shipping charges will be displayed during checkout when required.Payments are securely processed through the payment services available on our ecommerce platform. WWLD Life does not directly store your complete credit or debit card information.
Order Fulfillment
WWLD Life works with third-party production, fulfillment, and shipping providers to create and deliver some of our products. The company fulfilling an order may vary by product.If you order multiple products, they may be produced or shipped from different locations and may arrive in separate packages.
Regardless of who produces or ships your purchase, WWLD Life is your point of contact. If you have a question or concern about an order, please contact us directly.
Shipping, Returns & Order Problems
Our Shipping & Delivery and Returns & Exchanges sections below contain additional information about processing times, delivery, damaged or incorrect products, and our all-sales-final policy. Those policies are incorporated into these Terms & Conditions.Website Use
The WWLD Life website and its content are provided for personal, non-commercial use. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use it for unlawful purposes.Intellectual Property
The WWLD Life name, branding, designs, graphics, photographs, written content, and other original website materials belong to WWLD Life or are used with permission. They may not be copied, reproduced, distributed, sold, or used commercially without permission, except as permitted by law.
Third-Party Services
Our website relies on third-party services for functions such as website hosting, payment processing, order fulfillment, and shipping. We are not responsible for the independent acts, websites, policies, or services of third parties beyond the extent required by applicable law.Limitation of Liability
To the fullest extent permitted by applicable law, WWLD Life will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or products. Nothing in these Terms is intended to limit rights or remedies that cannot legally be limited under applicable law.Changes to These Terms
We may update these Terms & Conditions as our business, products, services, or legal requirements change. The date at the top of this section will indicate the most recent update.Questions?
If you have a question about these Terms & Conditions or an order, please contact us at hello@wwldlife.com or through the contact form on our website. -
Last Updated: August 1, 2026
We want you to know what to expect once you place an order with WWLD Life. The information below explains how processing, shipping, and delivery work.
Where We Ship
WWLD Life currently ships within the United States only. We do not offer international shipping at this time.Processing Times
Most orders begin processing within 24–48 business hours. Because some products are made or prepared after an order is placed, processing time is separate from shipping and delivery time.Processing times may occasionally be longer due to holidays, unusually high order volume, product availability, or circumstances outside our control.
Shipping Costs
Shipping charges are calculated and displayed at checkout before you complete your purchase.Because products may be produced and shipped by different fulfillment partners or from different locations, shipping charges can vary by product. Please review the shipping charges shown at checkout before placing your order.
Multiple Items May Arrive Separately
If you purchase more than one item, your order may arrive in multiple packages and on different days. This does not necessarily mean that part of your order is missing.When available, tracking information will be provided for individual shipments.
Tracking Your Order
Once an order ships, you should receive a shipping confirmation with tracking information when available.Please allow time for the carrier's tracking system to update after you receive your shipping notification.
Delivery Times & Delays
Estimated delivery dates are estimates rather than guarantees. Weather, holidays, carrier delays, high shipping volumes, and other circumstances outside WWLD Life's control may affect delivery.If we become aware of a significant problem or delay affecting your order, we will make reasonable efforts to let you know as soon as possible.
Incorrect Shipping Addresses
Please carefully review your shipping address before submitting your order.WWLD Life is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately. We will do our best to help, but we cannot guarantee that an address can be changed once processing has begun.
Missing or Delayed Packages
If your tracking information shows an unusual delay or you believe your package may be missing, please contact WWLD Life directly. We'll look into the available information and communicate with the appropriate fulfillment or shipping provider when necessary.While we can't control carrier operations or guarantee a particular outcome, we won't simply send you off to figure it out on your own. We'll do what we reasonably can to understand what happened and help determine the next step.
Questions About Your Shipment?
Please contact us at hello@wwldlife.com or through the contact form on our website. We aim to respond within 24–48 business hours. -
Last Updated: August 1, 2026
We want you to feel confident about your purchase, so please review product descriptions, sizing information, colors, and other details carefully before placing your order. If you have a question about a product before purchasing, please contact us. We're happy to help.
All Sales Are Final
Because many WWLD Life products are made or prepared after an order is placed, all sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or other purchasing errors when the item received matches the order placed.Please double-check your selections before completing checkout.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, please contact WWLD Life as soon as possible and no later than 7 days after delivery.If something went wrong with the production or fulfillment of your order, we want to make it right. We'll review the issue with you and work with our fulfillment partners as needed to determine the appropriate resolution, which may include replacing the affected item at no additional cost.
Photos Are Required
To help us document and resolve the problem, please include clear photographs showing:The damaged, defective, or incorrect item
The packaging
The shipping label
We may request additional photographs or information if needed to investigate the issue.
Please Contact WWLD Directly
You purchased your product from WWLD Life, so you should not have to figure out which company produced or shipped it.Please contact WWLD Life directly about damaged, defective, incorrect, or missing items. We will communicate with the appropriate fulfillment or shipping provider as necessary.
Order Mistakes
Please carefully review your order before submitting it. WWLD Life cannot provide returns, exchanges, or replacements when the correct product was delivered but the customer selected the wrong size, color, product, or other option.Questions or Problems With an Order?
Email hello@wwldlife.com or use the contact form on our website. Please include your order information and, when applicable, the photographs described above.We aim to respond within 24–48 business hours.
A Note About Our Policy
These guidelines allow us to be fair and consistent with every customer while operating responsibly as a small business. They also don't prevent us from listening. If something unusual has happened, you're always welcome to reach out and tell us about it. While we can't promise an exception to our policies, we can promise that a real person will read your message and consider your concern. -
Last Updated: August 1, 2026
WWLD Life wants everyone who visits our website to feel welcome and be able to access the information, products, and services we provide.
Our Commitment
We are committed to making the WWLD Life website as accessible and easy to use as reasonably possible. As our website grows and changes, we will continue to consider accessibility and look for ways to improve the experience for all visitors.Need Assistance?
If you have difficulty accessing any part of our website, encounter an accessibility issue, or need assistance obtaining information about a product or placing an order, please contact us.We will make reasonable efforts to provide the information or assistance you need and to address accessibility concerns brought to our attention.
Contact Us
Email hello@wwldlife.com or use the contact form on our website.When contacting us about an accessibility issue, it is helpful if you tell us what page or feature you were trying to use and what difficulty you experienced.
We aim to respond within 24–48 business hours.
-
Where does WWLD Life ship?
We currently ship within the United States only.How long will my order take to process?
Most orders begin processing within 24–48 business hours. Shipping and delivery time is additional and will vary depending on the product and destination.Can I cancel or change my order?
Because many of our products begin processing soon after an order is placed, we generally cannot cancel or change an order once it has been submitted. Please review your order carefully before completing checkout.If you realize you've made a mistake, contact us as soon as possible. We can't promise we'll be able to change it, but we'll let you know if there is anything we can do.
Why did I receive only part of my order?
If you ordered multiple items, they may be produced or shipped from different locations. This means your items may arrive in separate packages and on different days. Receiving one package does not necessarily mean the rest of your order is missing.Can I return or exchange an item?
Because many WWLD Life products are made or prepared after an order is placed, all sales are final. We do not accept returns or exchanges for a change of mind, incorrect sizing, or other purchasing errors when the item received matches what was ordered.We encourage you to review product descriptions, sizing information, colors, and your selections carefully before ordering. If you're unsure about something, please contact us before you purchase. We're happy to answer questions.
What if my item arrives damaged, defective, or incorrect?
That's different. If something went wrong with the production or fulfillment of your order, we want to make it right.Please contact us as soon as possible and no later than 7 days after delivery. Include your order information along with clear photographs of the item, packaging, and shipping label. We'll review what happened and work with the appropriate fulfillment partner as needed to determine the appropriate resolution.
What if my package is delayed or appears to be missing?
Contact WWLD Life directly. We'll look into the available tracking information and communicate with the appropriate fulfillment or shipping provider when necessary.We can't control carrier operations or guarantee a particular delivery date or outcome, but we won't simply send you off to figure it out on your own. We'll do what we reasonably can to understand what happened and help determine the next step.
What if I'm unsure about a size or product before ordering?
Please reach out before placing your order. We want you to have enough information to make a confident decision, and we're happy to answer questions about the product information provided on our website.I entered the wrong shipping address. What should I do?
Contact us as soon as you notice the mistake. We can't guarantee that an address can be changed once an order has begun processing, but we'll let you know if there is anything we're able to do.Customers are responsible for reviewing their shipping information before submitting an order.
Who do I contact if there's a problem with my order? WWLD Life.
You purchased from us, so you don't need to figure out who manufactured, fulfilled, or shipped your product. Contact us and we'll handle communication with the appropriate company when necessary.
Do you offer personalized products?
Not at this time. If we introduce personalized products in the future, the applicable product pages and policies will be updated.How quickly will someone respond to me?
We aim to respond within 24–48 business hours. WWLD Life is a small business, so there may occasionally be circumstances when a response takes a little longer, but your message matters and we will respond as soon as reasonably possible.What if my situation doesn't quite fit one of these policies?
Please reach out and tell us what happened.Our policies allow us to be fair and consistent with every customer while operating responsibly as a small business. We can't promise exceptions to our policies, but we can promise that a real person will read your message and consider your concern.
Still have a question?
Please reach out. If you're unsure about a product, have a question about an order, or something just doesn't seem right, we'd rather you ask.Email hello@wwldlife.com or use the contact form on our website.
-
We're here to help. If you have a question about a product, an order, or anything else that isn't answered above, please reach out.
Email: hello@wwldlife.com
Or use the Contact form on our website.We aim to respond within 24–48 business hours.